Buyer purchase help
Open your library to download files again, revisit a purchased listing, report an issue, or start a refund request when a file is broken, missing, or clearly misleading.
Open buyer supportLessonForge
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LessonForge
Support
Use this page when you need help with a purchase, seller setup, payout onboarding, or marketplace policy question.
Support email
hello@lessonforgehub.comBuyer access should come from verified purchase records.
Seller payouts should run through Stripe onboarding and plan-based splits.
Policy and support paths should stay visible before and after checkout.
Open your library to download files again, revisit a purchased listing, report an issue, or start a refund request when a file is broken, missing, or clearly misleading.
Open buyer supportUse seller onboarding to save your store profile, connect Stripe payouts, and understand the first listing steps before publishing.
Open seller setupReview terms, privacy expectations, and refund rules so you know how LessonForgeHub handles digital access, payments, support, and disputes.
Read refund policyRefund basics
Digital resources are usually final after delivery unless there is a real access, broken-file, misleading-listing, duplicate-charge, or rights problem.
Refunds are typically denied when access works, the listing was accurate, or the buyer changed their mind.
Refunded purchases may lose protected download access.
Sellers are responsible for accurate listings, working files, and rights to sell their materials.
Policies
These pages explain the current expectations for buying, selling, handling personal information, and reviewing refund requests.